Invest in homes

Everyone has the right to a safe, warm and sustainable home. Which is why we’re setting new and higher standards for our homes. We're prioritising regeneration and investing in new technology. Over the next five years we’ll be investing more than £215m to ensure customers have great places to live.

Building safety, we're redefining what safe versus compliant means

Customer safety is our priority. We’re redefining what safe versus compliant means to help develop leading safety standards that go above the minimum requirement. We’re exploring technologies that enable us to further monitor home safety and continually prioritising customer safety in response to the emerging building safety environment. Our curiosity is our strength. We ask the necessary questions around the delivery of landlord health and safety activities and use data to make informed decisions to keep our customers and our business safe.

We're investing in insightful data for better homes

We’re investing in and strengthening our data systems and processes to provide intelligence on our portfolio of homes and enabling active asset management. We’ll share information directly with customers, empowering them to play their part in maintaining their homes.

Technology is key component to success and we’re exploring the most cost-efficient technologies that enable us to deliver our ambitions. Whether this be smart technology in our homes and other assets, that inform us as to how they’re performing, technology that supports us in managing and maintaining data, or digital access for our colleagues and customers.