We are convinced that the basic building blocks of customer satisfaction are a great, well maintained home, backed up with a highly effective repairs service.
If we combine this with clear communication and knowledgeable people on the ground that are empowered to make decisions in the best interests of our customers, then we will give customers exactly what they have told us they want: good service.
Our Customer Contact teams are on the front line of our customers’ experience and play a pivotal role in helping Abri go from strength to strength by ensuring our customers are at the heart of everything we do.
They’re busy teams, and make sure the customer journey is the very best each and every time.
Check out what they get up to here.